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Cypress Klein Utility District has teamed up with First Billing Services to provide more payment options to our customers.  You can pay by credit card, debit card or eCheck.  Visa, MasterCard, Discover, and Amex are all accepted.

• Web Payments: Log onto https://eaglewater.firstbilling.com to access the online portal. Register your account OR pay as a guest!
• Live Agent Assisted Payments: Call 855-270-3592 for live agent assistance.
• Automated Phone Payments: Call 877-445-6916 and follow the prompts to listen to your balance and make a payment. This service is available 24/7.
• Text & Pay: Register your account via the online portal to sign up for Text & Pay.
• Direct Payment Plan (Automatic Monthly Payments): Log in online OR contact First Billing at 855-270-3592 to sign up for automatic payments. Each month, you will receive emails confirming the payment was successful.
• E-Billing: Log in online OR contact First Billing at 1-855-270-3592 to sign up for e-billing.
• On-Line Bill Pay: You may continue to pay your bill on-line through your bill payment service.
• S. Postal Service: As always, you may mail your payment with the coupon in the return envelope provided with your billing statement.

Mailing address: Eagle Water Management • P.O. BOX 12149 • SPRING, TEXAS 77391

The above options are not available for returned payments/checks or terminated service payments. Customers with returned check, returned account fund items and terminated service must come to the Eagle Water Management office located at 5118 Spring Cypress Road, Spring, Texas 77379 with a cashier’s check or money order to settle their accounts.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late.  Should you have any questions regarding the payment options, please call 281-374-8989.

For more information or assistance with registration:

Call First Billing Services at 1-855-270-3592 or log onto https://eaglewater.firstbilling.com.

First Billing Services assesses a fee of 3.99% for each Credit/Debit card and 99¢ for each eCheck transaction.

Notice of Adoption of Amended Consolidated Rate Order and Rules and Regulations; Establishing a Wastewater Control Order; Establishing a Drought Contingency Plan; Establishing Certain Other Policies; And Providing Penalties for Violation Thereof (PDF)

• Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.
• Identify toilet leaks by placing a drop of food coloring in the toilet tank. You have a leak if any color shows up in the bowl after 10 minutes. Be sure to flush immediately after the test to avoid staining the tank.
• Examine faucet gaskets and pipe fittings for any water on their surface.
• Old or worn out toilet flappers are often the cause of toilet leaks. Fixing them can be an easy and inexpensive repair.
• Some leaky shower heads can be fixed by ensuring there is a tight connection between the showered and the pipe stem, and by using pipe tape to secure it.
• Check your in-ground irrigation system each spring before use to make sure it wasn’t damaged by frost or freezing. A leak that is 1/32nd of an inch can still waste up to 6,300 gallons of water per month.
• If you can’t repair leaking fixtures, it might be time to replace them. Look for the WaterSense label when considering a new toilet, faucet, or shower head.

For more information on finding and fixing leaks, visit the Fix a Leak Week website.

Fix a Leak Week
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